The city of hamilton - customer service explainers

The city of hamilton - customer service explainers

For this project, I was tasked with creating 8 training videos for Hamilton's (a city located just outside of Toronto, ON) customer service division. Each video depicted a different scenario in which employees were implementing Hamilton's rules for excellent customer service.

I provided the client with voice over, storyboards, animatics, character concepts, illustration, animation, sound effects and music.